Shipping Policy

In-Stock Items

Normally, orders placed before 12pm PST on business days are shipped the same day. The stock status (in-stock / out-of-stock) is displayed under each item in your cart. Orders after the the 12pm PST cut-off time will ship on the next business day.

Out-of-Stock Items

We do our best to ensure our products are in-stock and ready to ship, however there are some rare occasions when this is regrettably not possible.

If an item is out of stock, it will be indicated as such on it's product page, as well as in your shopping cart. In the case that any item on your order is out of stock, we will hold your entire order until it can be shipped in full. Please contact us if you'd like to make other arrangements.

Shipping Methods

To check the shipping methods available for your location, simply add an item to the shopping cart and select your country. Then click the Checkout button and enter your shipping information. This will then allow you to view the available shipping options and their costs.

Shipping Origin

All orders placed on www.binho.io as well as orders placed via PO are shipped from Pacifica, California.

No Shipping Days

There are few national holidays in the USA on which Binho will not be shipping any orders:

  • New Years Day (January 1)

  • Memorial Day (last Monday in May)

  • Independence Day (July 4)

  • Labor Day (first Monday in September)

  • Thanksgiving Day (fourth Thursday in November)

  • Christmas Day (December 25)

International Shipping - Duties and Taxes

If you are having your order shipped outside of the USA, there will likely be additional charges for duties and taxes due upon receipt in the destination country. Binho does not pay the customs fees associated with any orders for any destination.

Order Confirmation & Tracking Numbers

You'll receive an order confirmation email as soon as your order is placed. If you find that you need to make any changes to your order, please contact us as soon as possible.

After your order has been shipped, you will receive a second email with tracking information for your purchase. Please note that tracking information may not appear in the system for up to 24 hours.